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Everything you need to know about instalment plans, service contracts, ordering, and more.
Instalment Plans
Buy now, pay in up to 5 monthly instalments
What is an Instalment Plan?
An instalment plan lets you acquire medical laboratory equipment worth ₦1,000,000 or more by paying in parts over 2–5 months, rather than all at once. Waxtron delivers and installs the equipment after your initial deposit is confirmed.
Who qualifies?
- Any registered hospital, clinic, or diagnostic centre
- Government facilities with valid LPO
- Returning customers with good payment history
- Products priced at ₦1,000,000 and above only
How it works
Key Terms
Example Calculation
Equipment: Abacus 380 Haematology Analyzer — ₦2,450,000
Service Contracts
Protect your equipment with scheduled engineer visits and technical support
Basic Care
Ideal for low-usage labs or budget-conscious facilities
- 1 visit/year scheduled per year
- Spare parts covered
- Reagents covered
- Priority 24hr response
Standard Care
Our most popular plan — recommended for most hospital labs
- 2 visits/year scheduled per year
- Spare parts covered
- Reagents covered
- Priority 24hr response
Premium Care
For high-throughput labs where downtime has major impact
- 4 visits/year scheduled per year
- Spare parts covered
- Reagents covered
- Priority 24hr response
How it works
Contract Terms
Placing an Order
3 ways to order
Available coupon codes
WAXTRON10
All products
LABFIRST
New customers
HOSPITAL5K
Orders above ₦500k
ABUJA2026
FCT Abuja deliveries
Enter code at checkout → "Have a coupon?" section.
Order timeline
- Order confirmed within 4 business hours of payment
- Equipment tested and packed within 24 hours
- Dispatched with tracking — WhatsApp notification sent
- Delivered to your facility
- Free installation by our biomedical engineer
- Free staff training (half-day)
Delivery & Installation
| Zone | States Covered | Delivery Time | Base Shipping Cost |
|---|---|---|---|
| Zone 1 (Local) | FCT Abuja | 1–2 business days | ₦2,000 |
| Zone 2 (SW) | Lagos, Ogun, Oyo, Osun, Ondo, Ekiti | 2–4 business days | ₦5,000 |
| Zone 3 (SS) | Rivers, Delta, Edo, Cross River, Akwa Ibom, Bayelsa | 3–5 business days | ₦6,000 |
| Zone 4 (North) | Kano, Kaduna, Katsina, Sokoto, Kebbi, Zamfara | 2–4 business days | ₦4,500 |
| Zone 5 (SE) | Enugu, Imo, Anambra, Abia, Ebonyi | 3–5 business days | ₦5,500 |
| Zone 6 (NE/NW) | Borno, Yobe, Adamawa, Gombe, Bauchi, Jigawa, Taraba, Plateau, Nassarawa, Benue, Kogi, Kwara, Niger | 4–7 business days | ₦7,000 |
Free Installation Includes: Unboxing, assembly, commissioning, reagent priming, QC run, and operator training (half-day). Our biomedical engineer stays until your team is fully confident with the equipment.
Payment Methods
Transfer to GTBank (0123456789) or Zenith Bank (9876543210). Account name: Waxtron Medicals Ltd. Send proof to WhatsApp.
Most commonPay securely online with any Nigerian debit card, bank transfer, or USSD. Instant confirmation.
FastestPay 30% deposit now, balance over 2–5 months. For products ≥₦1M. Subject to approval.
FlexibleFor government facilities and institutional buyers. Send your LPO to sales@waxtronmedicals.com.
GovernmentComplete your order entirely on WhatsApp. Our team handles everything.
EasyBank Account Details
Use your Order Number as payment reference. Send proof to +234 706 756 4166 on WhatsApp.
Returns & Warranty
14-Day Return Policy
Items may be returned within 14 days of delivery if defective, damaged in transit, or materially different from what was ordered. Items must be in original packaging with all accessories.
12-Month Comprehensive Warranty
- Covers manufacturing defects and component failure under normal use
- Engineer visits your facility — no need to ship equipment
- Spare parts provided free of charge during warranty period
- Response within 48 hours (Abuja) or 5 business days (other states)
Warranty Exclusions
- Physical damage from drops, power surges, or misuse
- Equipment operated outside specified power requirements
- Damage caused by non-Waxtron engineers or modifications
- Reagents and consumables
Non-Returnable Items
- Reagents and consumables once opened
- Rapid test kits once box opened
- Custom-configured or special-order equipment
- Equipment showing signs of misuse or modification
To Make a Claim
- WhatsApp +234 706 756 4166 with your order number
- Describe the issue and send a photo or video
- Our team responds within 2 business hours
- Engineer visit scheduled for hardware faults
Still have questions?
Our team responds within 30 minutes during business hours (Mon–Fri 8am–6pm, Sat 9am–3pm)